* A 50% deposit is required for reservation. The balance is due 30 Days prior to the event. 7% West Virginia Sales Tax will be added if applicable.

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If the entire balance is not paid if full 30 days prior to the event, you will receive a 100% refund.

If the event is cancelled 15-29 days prior to the event, you will receive a 50% refund.

If the event is cancelled less than 15 days prior to the event, no refunds will be given.

The customer is responsible for quality and presentation of all products upon receipt.

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1 oz of sauce will be included with each serving of food. Extra sauce is available for $5.00 per pint

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Upon pick-up or delivery, customer is responsible for maintaining food at safe temperatures. Cold food must be kept below 40 degrees Fahrenheit.

Hot food must be kept above 135 degrees Fahrenheit. Q-Wagon BBQ LLC is not responsible for any food that has not been properly stored.

Those with questions, comments, or concerns are encouraged to contact Bill Richardson at 740-516-7979 or by emailing bill@qwagonbbq.com

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